Last updated: 2026-10-01
Who we are
ScreenBlurt (“ScreenBlurt,” “we,” “us,” or “our”) is operated by Justin Jordan, an individual doing business as ScreenBlurt at screenblurt.com.
For refund requests, contact: support@screenblurt.com
Subscriptions
Refund eligibility is measured within the billing period covered by that charge, not across the life of the account. A renewal charge for a period in which no audio was successfully delivered can still qualify as unused, even if you used ScreenBlurt in an earlier period.
Trial credits and any one-time bonus credits carried into a paid plan have no cash value, are not refundable, and are not counted when calculating a prorated refund.
Unused within 30 days — full refund
If you request a refund within 30 days of the charge and your account has not had any audio successfully delivered during the billing period covered by that charge, you are eligible for a full refund of that charge.
A synthesis attempt that fails on our side does not count as use. Credits for a failed attempt are returned automatically.
Used within 30 days — prorated refund
If you have had audio successfully delivered during the billing period covered by that charge, and you request a refund within 30 days of the charge, you may request a refund of the portion of that charge corresponding to the credits you have not used from that billing period (for example, if half of your credits are unused, up to half of the charge). Any one-time trial bonus credits are excluded from this calculation and have no cash value.
After the prorated refund is issued, the subscription will be canceled and the remaining credits for that period will be removed, since they have been refunded.
After 30 days
Refund requests made more than 30 days after the charge are generally not granted, except where required by law.
Free trials
Free trials are free and require no payment method. No cash refund applies to free trial periods. See the note on trial and bonus credits under Subscriptions above.
One-off credit packs (future)
If we offer one-off credit packs in the future:
- Full refund within 30 days only if no pack credits have been spent.
- If any credits from that pack have been spent, the pack purchase is non-refundable.
This will be stated clearly at purchase when credit packs become available.
How subscription credits work (for context)
Subscription credits reset at each renewal and do not roll over. Refunds (when granted) follow the rules above; unused credits are not otherwise cashed out. If you cancel without requesting a refund, credits already granted stay usable until the end of the period you paid for.
How refunds are issued
Approved refunds are issued through Stripe to the original payment method. Depending on your bank, it may take 5–10 business days to appear.
How to request a refund
Email support@screenblurt.com with:
- The email address on your ScreenBlurt account
- Approximate purchase date or Stripe receipt / invoice ID (if you have it)
- A brief description of your request
We will review your request against this policy and respond as promptly as we can.
Chargebacks and abuse
We may refuse refunds and close accounts in cases of chargebacks, payment disputes that we believe are abusive or fraudulent, or other abuse of the refund process. If you have a billing concern, please contact us first at support@screenblurt.com so we can help.
Consumers outside the U.S.
If you live somewhere that gives you mandatory withdrawal, cooling-off, or similar rights (for example, certain EU/UK consumer rules), those rights are unaffected by this policy.
Changes
We may update this Refund Policy from time to time. The “Last updated” date at the top will change when we do. Material changes will be reflected on this page; continued use after changes does not create new refund rights for past purchases beyond what this policy (or applicable law) provides.
Contact
Related: Terms of Service · Privacy Policy